Common queries answered
Frequently asked Questions
Depending on the delivery service selected, usually within 2-4 working days, and Next Day for selected deliveries.
If an item has arrived and you are not happy with it, please contact us first so we can help you return it.
You can edit this as you checkout on our website.
Throughout each stage of the order process, you will receive order updates by email, from order confirmation to item dispatch.
You can email us through the contact form on this page for customer support.
Please email us through this form ASAP to change a delivery address on an order.
We ship to a number of countries, to see if yours is one of them add the item to the checkout and proceed to the checkout.
We have multiple warehouses, some items will arrive in more than one package… however we do try combine these when it is possible.
Still need help?
Get in touch with us
If you would like to contact us by email, please send it to firstname.lastname@example.org or use the contact form to the above.
Here at Fab Finches we aim to deliver the right products at a great price. Based in Leicestershire United Kingdom dispatching all orders daily. We use a combination of couriers, but our preferred choice is Royal Mail and DPD.
Items can be collected from Leicester or Loughborough locations.
Mon – Fri: 8am – 4pm
Saturday: 8am – 4pm
Sunday: 8am – 4pm